How people communicate

Some thoughts on how people communicate: 

You’ve heard the term “Digital Revolution” but it’s hard to figure out what that is. Anytime you change how people communicate you make a fundamental shift in society.  We’re in the third revolution of how people communicate. (With attribution to Ms. Pauline Glaza of Enhanced Publications -  ·        

          The first was the creation of the written word by the Chinese 3,000 years ago.

·         The second involved the creation of movable type 500 years ago (remember learning about the Guttenberg Bible?)

·         The revolution we’re in now is the Digital Revolution.

If you want to see what’s happening in the digital revolution, this is the best 3:57 you’ll spend!  Social Media Revolution 2013.  What's the point?  Use on hold messaging to direct people to your web site.  Every touch point is an opportunity to close that first sale, up-sell, or cross-sell.  Take advantage of your on hold messaging to promote your web site.  



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