Some thoughts on how people communicate:
You’ve heard the term “Digital Revolution” but it’s hard to figure out what that is. Anytime you change how people communicate you make a fundamental shift in society. We’re in the third revolution of how people communicate. (With attribution to Ms. Pauline Glaza of Enhanced Publications - www.enhancedpublication.com). ·
The first was the creation of the written word by the Chinese 3,000 years ago.
· The second involved the creation of movable type 500 years ago (remember learning about the Guttenberg Bible?)
· The revolution we’re in now is the Digital Revolution.
If you want to see what’s happening in the digital revolution, this is the best 3:57 you’ll spend! Social Media Revolution 2013. What's the point? Use on hold messaging to direct people to your web site. Every touch point is an opportunity to close that first sale, up-sell, or cross-sell. Take advantage of your on hold messaging to promote your web site.
